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Terms of Service

StitchSnap

Effective date: May 5, 2026

1. Acceptance

By installing or using StitchSnap (the "App"), you agree to these Terms of Service. The App is provided by Reno Labs, LLC ("we", "us"). If you do not agree, do not use the App.

2. Eligibility

You must be at least 13 years old to use the App. By using the App you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on iOS devices you own or control, subject to these Terms and the Apple App Store's Licensed Application End User License Agreement (the "Apple EULA"). The Apple EULA applies to your use of the App and is available at apple.com/legal/internet-services/itunes/dev/stdeula.

4. Subscriptions and Purchases

The App offers in-app purchases:

• Lifetime ($9.99) — one-time non-consumable unlock for full features.
• Weekly ($4.99/week) — auto-renewing subscription that grants full features while active.
• Single PDF ($1.99) — one-time consumable unlock for a single pattern's full PDF.

Prices are shown in your local currency at purchase and are converted by Apple. Pricing may change; we will not change the price of an active recurring subscription without notice.

Auto-Renewing Subscription Terms

• Auto-renewal. Weekly subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period.
• Billing. Your Apple ID is charged at confirmation of purchase and at the start of each renewal period.
• Cancellation. You can cancel anytime in iOS Settings → your name → Subscriptions, or by following Apple's instructions at support.apple.com/HT202039. Cancellation takes effect at the end of the current billing period; we do not issue prorated refunds.
• Free trials, if offered. Any unused portion of a free trial period is forfeited when you purchase a subscription.

Refunds

All purchases are made through the Apple App Store and are subject to Apple's refund policy. Contact Apple Support at reportaproblem.apple.com.

5. Acceptable Use

You agree not to:

• Upload photos that you do not have the right to use, or that contain content you do not own or have permission to process;
• Reverse engineer, decompile, or attempt to extract the source code of the App, except where this restriction is prohibited by law;
• Use the App to harass, harm, or infringe the rights of others;
• Use the App in violation of any applicable law.

6. Intellectual Property

The App, its design, source code, and the StitchSnap name are owned by Reno Labs, LLC. The DMC color codes referenced in patterns are industry-standard floss codes; "DMC" is a trademark of its respective owner and we make no claim to it. Generated charts and PDFs you create from your photos are yours to use, share, sell, or print.

7. Disclaimers

The App is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that generated charts will be uninterrupted, error-free, of any specific stitch quality, or suitable for any particular project. Cross-stitch is a craft; results depend on photo quality, parameter choices, and the stitcher.

8. Limitation of Liability

To the maximum extent permitted by law, Reno Labs, LLC and its agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the App. Our total aggregate liability for any claim arising from these Terms or the App will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $20.

9. Indemnification

You agree to indemnify and hold harmless Reno Labs, LLC from any claim arising out of your use of the App or your violation of these Terms, including claims related to photos you upload.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the effective date and, where appropriate, by an in-app notice. Continued use of the App after a change constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Delaware, except where applicable consumer protection laws grant you the right to bring claims in your local jurisdiction.

12. Apple-Specific Terms

You acknowledge that these Terms are between you and Reno Labs, LLC, not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to furnish maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Contact